Privacy Policy

Who we are

In this privacy policy references to “we”, “us” and “our” are to Yeo Valley. References to “our Website” or “the Website” are to www.organicmilk.co.uk and variations of such owned by us.

What information we collect and how

The information we collect via the Website may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

 

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
3. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

 

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Yeo Valley
Insert address here

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Terms of Use

Please carefully read these web site terms before using the site accessible from www.organicmilk.co.uk (the "Site").

Once you access our site (other than the 'home' page), you accept and agree to the terms and conditions set out below. We reserve the right to modify, alter and update these terms from time to time.

Use of Site

Yeo Valley authorises you to view and download the materials on this web site for commercial use by you or by your business, provided that any proprietary rights notices, marks, logos or other legends that appear on the copied screens remain on, and are not removed from the printed or stored images of such screens. You may not modify the materials on this web site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public purpose.

You shall not copy, sell, rent, lease, license, sublicense, grant any rights in, transfer, distribute, time-share or otherwise assign to any third party any portion of the web site or this licence.

The materials at this site are copyrighted and any unauthorised use of any materials at this site may violate copyright, trademark, and other laws. If you breach any of these terms, your authorisation to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials

Indemnity

You agree to fully indemnify Yeo Valley against all claims, losses, damages, demands, costs (including reasonable legal fees) and expenses arising in any way from or in connection with your use of this web site, any violation of these terms, or any information posted on or transmitted through this web site by you.

Intellectual Property Rights

Unless otherwise noted in this web site, all content of this web site is the property of Yeo Valley, © 2010, Yeo Valley.

"Yeo Valley", the logo and other trade marks, service marks and trade names used to identify Yeo Valley' services are the exclusive property of Yeo Valley. Other marks may appear from owners who have given Yeo Valley the right and licence to display such marks.

Hyperlinks to third party sites

Hyperlinks to third party sites are provided in good faith for information purposes only.

Yeo Valley has no control over nor can it accept any responsibility or liability for the content of such web sites. Any external products and services listed do not necessarily carry the endorsement of Yeo Valley nor imply a recommendation.

Disclaimer

Whilst every reasonable effort is made to ensure that the information at this web site is complete and accurate, information provided at this web site is on an "as is" basis, without warranty or condition of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Your use of this Site is at your own risk.

Limitation of Liability

Yeo Valley shall not have any liability to you in respect of any of the following loss or damage (whether such loss or damage was foreseen, foreseeable, known or otherwise):

• loss of profits or revenue;
• loss of anticipated savings or of the use of money;
• loss of business;
• loss of goodwill;
• loss of use or downtime; or
• any indirect, incidental, special or consequential loss or damage (whether or not such loss or damage is of the type specified in this clause).
• and accordingly none of the above shall constitute direct loss.

Nothing in this agreement shall exclude or restrict the liability of Yeo Valley for fraudulent misrepresentation and/or for death or personal injury arising as a result of the negligence of Crisp eBusiness, its officers, employees, agents and/or sub-contractors.

Governing Law

These terms and conditions are exclusively governed by English law and the parties hereby submit to the exclusive jurisdiction of the English courts.